Omni-E-commerce Business strategy
• Develop e-Commerce business strategy including yearly business target, KPIs, and budget in line with Korea E-commerce trend and global perspective
• Drive long term business growth of the Tiffany e-Commerce ecosystem, both brand website and marketplaces, through prioritized initiatives aligned with global digital commerce strategy
e-Commerce System Development & Enhancement
• Develop e-Commerce system and for .COM with global/ regional/ local project team, leading the local implementation
• Lead hands-on on business process design and front-end design for localization for Commerce Cloud and relevant functionalities in other system
e-Commerce P&L and Operations
• Deliver profitability through consistent business performance reviews KPIs, pragmatic approach to changing business conditions and customer behavior through insights from customer analysis, site funnel analysis (traffic quality, content engagement, product discovery and conversion), and voice of the customer analysis
• Work with regional and global partners in Ecommerce Operations/Logistics/IT/Client Services to set up e-Commerce operations and ensure operational excellence in site performance, order fulfillment and delivery
• Collaborate with global/regional merchandising to ensure effective product assortment, inventory planning, and merchandising
Cross-functional collaboration
• Lead and manage key omnichannel initiatives and projects
• Be the liaison and collaborate/communicate with internal and external stakeholders to ensure efficient eCommerce daily operation leading to meeting business target and enhancing customer satisfaction
Talent Management
• Coach, develop and evaluate performance of staff members on objectives, KPIs and contributions in attaining the business objectives
• Motivate and inspire the teams by leading through example, demonstrating empathy, creating an inclusive and engaging environment
경력 및 자격요건
• 10+ years related Ecommerce and omni-channel experience in a B2C space
• Bilingual fluency in English and Korean (written/spoken)
• Project management skills and experience in e-Commerce / relevant system functionality development projects
• Knowledge in UX design and front-end development
• Experience in developing long-term strategic plans while managing to short term sales and budget targets
• Strong business judgment and analytical thinking, turning insights into prioritized business action while fostering innovation in a fast-moving space
• Experience forming strong cross-functional relationships with business partners in a global matrix organization
• Experience managing digital marketplaces / e-commerce vendors
• Strong sense of responsibility to be flexible for collaboration with different time zones and immediate handling of critical issues when required
기타
- 원서 마감후 1차(서류) 합격자에 한하여 개별연락
- 이력서에 연락처, 희망연봉 게재
- 해외여행에 결격 사유가 없는 자
담당업무
입사지원
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02-6281-5025
alysha@nterway.com
