1. Operations & Inventory Management
- Manage daily e-commerce operations including order processing, returns, and customer service.
- Operate and monitor key systems (e.g., SFCC, Power BI) to ensure operational efficiency.
- Support inventory allocation, and replenishment processes for new collections and packaging materials, in close collaboration with HQ.
- Coordinate closely with warehouse and logistics partners to ensure timely order fulfilment, returns, and exchanges.
- Monitor healthy stock level by liaising with HQ and supply chain stakeholders.
- Provide prompt support on e-Commerce related topics upon inquired by local CS.

2. E-Commerce Strategy & Project Execution
- Prepare and manage daily and weekly sales performance reports for brand.com and marketplace channels.
- Support monthly sales closing by validating data accuracy and ensuring alignment with internal reporting standards.
- Monitor transactional flows and support compliance with brand policies and internal procedures.

3. Campaign Management on brand.com & Kakao gift
- Support planning and execution of e-commerce campaigns and performance marketing activities in coordination with HQ E-commerce and local media teams.
- Ensure e-commerce content and merchandising are accurately executed on brand.com and Kakao Gift, aligned with campaign objectives.
- Analyze campaign performance using GA and SFCC insights, reviewing campaign-driven traffic, on-site user behavior, conversion, and sales data.

4. Reporting & Business Insights
- Prepare and consolidate e-commerce performance reports on a regular basis, providing clear visibility on sales trends, stock levels, and key operational metrics.
- Monitor sales and inventory performance, identifying potential risks or issues and escalating findings to management in a timely manner.

Qualification
- Minimum 3 years of experience in e-commerce operations, preferably at Luxury brands.
- Fluent verbal and written communication both in Korean and English
 - Good understanding of digital marketing, online sales strategies.
- Proficiency in MS Office Suite.

Knowledge (including general and job-specific knowledge)
- Hands-on experience in managing and maintaining brand.com operations.
- Solid knowledge of ecommerce platform or 3rd party marketplace operations

Skills (including technical and people skills)
- Expertise or strong interests in data analyzing with numbers
- Flexible, adaptable, problem-solving
- Self-starter with pro-active mindset
- Business proficiency in written English
- Able to work in ambiguity

- 원서 마감후 1차(서류) 합격자에 한하여 개별연락
- 해외여행에 결격 사유가 없는 자