UI/UX, Web Mastering & Digital Experience Operations
• Support UI/UX updates and content operations for .COM, ensuring all content is accurate, brand-aligned, and published on schedule.
• Execute day-to-day front-end operations, including homepage updates, banner replacements, and campaign launches.
• Assist in managing seasonal and campaign content calendars and coordinating publishing timelines.
• Monitor key site performance metrics such as conversion funnel and user behavior, and provide basic analysis.
• Partner with senior managers to identify UX/UI improvement opportunities and contribute to customer journey–focused enhancements.
• Support Conversion rate optimization – such as A/B test setup, execution, and documentation, including summarizing results and recommending simple optimizations.


IT / Project Support
• Assist in site enhancement and feature rollout projects (e.g., SFCC developments, new ecommerce functionalities).
• Collaborate with IT and Customer Service teams to track, report, and help resolve site issues.
• Support project operations including requirement gathering, timeline follow-ups, and testing coordination.


Cross-Functional Collaboration
• Work with brand marketing and creative teams to gather assets, prepare content, and publish campaign pages.
• Ensure layouts and accessibility guidelines are properly applied to web content.
• Support Customer Service by updating help pages, notices, and customer-facing information on the site.
• Collaborate with merchandising, creative, and digital teams to ensure product and promotional information is accurately reflected on NB.COM.


Reporting & Monitoring
• Prepare basic weekly/monthly performance reports and support the creation of cross-functional presentation materials.
• Research and share insights on emerging UI/UX and eCommerce trends with relevant teams.
• Assist with documentation such as process guides, operation manuals, and workflow materials.

REQUIREMENTS FOR SUCCESS
• 2 to 4 years of experience in retail ecommerce, ecommerce operation or related fields.
• Strong understanding of web content management, user experience principles, and conversion strategy.
• Familiarity with ecommerce platforms and digital tools such as Google analytics, Content square, Optimizely, Insider etc.
• Comfortable working in English (mid-level business fluency).


PERSONAL ATTRIBUTES
• High EQ in working with cross function/cultural partners.
• Excellent interpersonal and communication skills (oral and written)
• Team player and the ability to work independently
• Ability to work in a fast-paced, collaborative environment.
• Entrepreneurial & result-driven
• Ability to work collaboratively across teams and manage multiple projects simultaneously.
• Detail-oriented with a strong sense of ownership and accountability.

- 원서 마감후 1차(서류) 합격자에 한하여 개별연락
- 해외여행에 결격 사유가 없는 자