-Provide timely, professional support across email, phone, chat, and messaging, delivering a luxury service experience
-Accurately record and manage client information and requests in CRM systems
-Understand client needs and preferences to enhance overall customer experience
-Act as the “Voice of the Customer” to improve processes, communication, and tools
-Drive e-commerce sales through cross-selling and upselling via omnichannel services
-Handle e-commerce issues such as missing items and shipment delays
-Monitor order status and proactively communicate updates to clients
-Collaborate with internal and external teams to resolve customer issues efficiently

-Plus 2 years relevant experience
-Sensitivity to the codes of the luxury world
-Business development approach and clienteling mindset
Curiosity
-Accountability and Results Orientation
-Distinct Problem Solving capabilities (analysis, synthesis, decision making)
-Team working and organizational capabilities
-Coaching capabilities and great communication skills
-Stable and balanced personality
-Maturity & Sophisticated attitude

- 원서 마감후 1차(서류) 합격자에 한하여 개별연락
- 해외여행에 결격 사유가 없는 자