• Develop and implement global retail excellence initiatives to enhance client experience and drive sales performance by leveraging digital tools, executing F&B services and engaging in-store events.
• Analyze retail landscape incl. comprehensive competitor analysis, in-depth market trends, and consumer insights to identify opportunities for continuous improvement within the retail environment.
• Communicate retail KPIs, standards, and best practices to ensure consistency and excellence across all brand's stores.
• Collaborate with Retail Management and Retail Learning & Development function to enhance the capabilities of store teams in ensuring consistent delivery of exceptional client experience and identifying areas for improvement.
• Work closely with cross-functional teams, including merchandising, communication, etc. to drive integrated retail strategies and initiatives.
• Establish strong relationships with key stakeholders to drive a culture of excellence and continuous improvement within the organization.
• Collaborate with colleagues within the Retail Excellence & Operations Team to align strategic priorities and drive operational excellence in the market.

• Bachelor’s degree in business administration, Marketing, or a related field.
• 10+ years of experience in retail excellence, retail management, or any relevant
• Extensive knowledge of luxury retail industry trends and best practices.
• Proven track record of driving retail excellence and achieving business results.
• Strong analytical and strategic thinking skills, with the ability to translate insights into actionable plans.
• Excellent communication and presentation skills, with the ability to influence and collaborate at all levels of the organization.

- 원서 마감후 1차(서류) 합격자에 한하여 개별연락
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