Private Client Relations
• Develop. plan and execute private client relations initiatives to elevate brand experience. loyalty, relationship and desirability while amplifying top tier clients
• Establish and maintain strong relationships with top tier clients consistently delivering memorable and impactful experiences align with brand strategies
• (off-site event, global brand experience (Fashion Show), collaborating with 3rd party, etc.) . Proactively work with HQ. other departments and external partners to creatively plan and execute PCR activities to align client engagement strategies and directions with ensuring ROI
• Collaborate with PSR. 3rd parties. external partners to seek opportunity of recruiting new high potential clientele with delivering brand vision and values
Support store teams to implement client-oriented mindset with ensuring properly and consistently executing all client engagement activities

Client Development
• Develop an annual in-store CRM action plan aligning with business strategies, retail objectives and CRM targets
• Work closely with HQ and other departments to plan and execute in-store events to enhance client experience, strengthen relationship with the brand, and drive traffic in-stores with managing ROI
• Manage client treatment strategy to deliver elevated experience - personal occasions and local festivity seasonal gifting, etc.

Qualification
• University Degree in Marketing or equivalent experience
• At least Byears of related experience in luxury fashion / high-end retail / CRM
• Fluent in English
• CRM or CEM concept and Customer management techniques

Skills
• Customer driven orientation
• Strong skills in various MS Office application: Excel, PPT, Word
• Pro-active approach to tasks and ability to manage several projects simultaneously and timely manner
• Excellent communication, relationship building and customer engagement skills

- 원서 마감후 1차(서류) 합격자에 한하여 개별연락
- 해외여행에 결격 사유가 없는 자