1. Sales Performance Management & Strategic Analysis
• Monitor, analyze, and report on daily, weekly, and monthly sales performance, tracking key retail metrics across all stores.
• Support sales forecasting, commercial target setting, and store allocation, aligning with business objectives and YTG planning.
• Generate and maintain comprehensive retail performance reports, including automated tools, and provide data-driven insights on staff sales KPIs and productivity.
• Identify performance trends, analyze high-ticket sales, and provide actionable recommendations to enhance sales strategies and address underperformance.


2. Incentive & Budget Management
• Develop, execute, and manage product/event-based incentive schemes, accurately calculating and tracking payouts for various campaigns and staff categories.
• Oversee store and staff KPI tracking for payments, consolidate incentive results, and address all related inquiries in coordination with HR.
• Support retail budgeting incl. OPEX, manage expense submissions, and ensure accurate accrual management.
• Provide financial oversight and support for CRM action plans and other retail initiatives, ensuring adherence to budget.

3. Commercial Planning & Event Sales Support

• Coordinate and support target allocation for new product collections and major retail events, collaborating with Merchandising and Retail teams.
• Monitor event sales/redemption performance, analyze results, and contribute to the planning and operational execution of key commercial events.
• Prepare materials and data for store manager meetings, providing insights for strategic planning and performance reviews.


4. Cross-Functional Collaboration

• Act as a central point of contact for retail performance-related reporting and analysis, fostering strong collaboration with Retail Managers, Store Managers, HR, Finance, CRM, and Merchandising.

• Bachelor’s degree in business administration, Economics or a related field.
• 8+ years of experience in retail performance analysis, commercial planning, or retail, preferably within a luxury retail environment.
• Strong analytical and quantitative skills, highly proficient in Excel/PowerPoint, and experience with reporting systems.
• Excellent communication, attention to detail, and proven ability to manage multiple priorities in a dynamic retail setting.
• Experience in incentive design, retail payroll support, or automated reporting tools.
• Good command of English and Korean communication skills.
• Accuracy and timeliness of sales forecasting, reporting, and KPI tracking.

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