- Delivers coaching sessions in boutiques of her/his network and animates training sessions to develop sales skills and to increase client experience and boutique sales
- Offers 360° analysis of respective boutiques and their teams based on individual KPIs and creates Individual Development Plans
- Defines training and coaching calendar for entire region
- Conduct regularly training of products, selling ceremony and related contents to ensure staffs’ expertise as brand ambassadors
- Creates and conducts thorough onboarding program for new-joiners
- Manages all local mystery shopping activities as well as contact to respective partner
- Manages and executes all local mobile learning initiatives
- Ensures and nurtures client-centric mindset among boutique teams and helps Client Advisors develop long-lasting relationship with clients
- Ensures implementation of HQ-led initiatives in boutiques
- Actively proposes new training methods and ensures constant learning engagement
- Creates new and further develops existing training content
경력 및 자격요건
- At least 7 years of experience in retail or hospitality environment, preferably in luxury
- Open, communicative personality
- Holistic business mindset
- Great presentation and public speaking as well as interpersonal skills
- Great selling skills and experience
- Open for travelling or working on the filed 60% of their time
- Good project management skills
- Very good English language skills
기타
- 원서 마감후 1차(서류) 합격자에 한하여 개별연락
- 이력서에 연락처, 희망연봉 게재
- 해외여행에 결격 사유가 없는 자
담당업무
입사지원
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02-6281-5025
alysha@nterway.com
