- Regularly analyze customer data based on their profile and transaction data, supporting the team to provide regular reports as well as result reports of each program
- Covering information on sales, customers, marketing effectiveness, responsiveness and market trends
- Manage and utilize the customer profile and transaction data in the system to support marketing and retail strategy
- Optimize client data management and registration process to enhance analytical capabilities to optimize Client knowledge & understanding
- Design, plan, and execute campaign to recruit new clients, retain existing clients and reactivate inactive clients
- Track the record and analyses the results of major CDM activities to achieve CDM KPIs
- Manage CRM Tools including Seasonal Catalogues, Digital Catalogues, Look book, and magazine
- Develop and execute targeted direct mail campaign in conjunction with outside agency and internal teams to maximize the efficiency of this campaign to the market
- Execute project led by central team in collaboration with In-Boutique CRM representative
- Develop and implement enhanced process, methodology used to learn more about customers ‘needs and behaviors
- Recommend creative ideas to create benefits and special events for VIP customers
- Build a close relationship with the stores, supporting teams with tools & methods
- Execute regular communication to boutique team to deliver key initiative and client strategy
- Work with relative agencies to enhance a survey project and market research if necessary
경력 및 자격요건
Requirement
• University degree in public relations, communications or relevant major
• Minimum 5 years’ working experience client engagement activities with analytical skills
• Communication skills both in Korean and English
• Organizing skills to deal with various events
Preference
• Good time and risk management
• Digitally savvy to deal with new software programs
• Strong business sense. Result-oriented.
• Good balance of creative and business acumen, innovative and analytical.
기타
- 원서 마감후 1차(서류) 합격자에 한하여 개별연락
- 이력서에 연락처, 희망연봉 게재
- 해외여행에 결격 사유가 없는 자
담당업무
입사지원
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돌아가기
02-6281-5025
alysha@nterway.com
