1.Business Analysis & Reporting
• Create and analyze weekly, monthly, and yearly sales reports
• Prepare Monthly Sales meeting
• Support Sales forecast for Budgeting
• Analysis Product selling trend and manage stock flow
• Update and manage monthly targets and KPIs of stores
2.Retail Strategy
• Develop and maintain the retail staffing strategy and motivation schemes (incentive) for sales staff
• Develop quality retail team in all boutiques through Monthly Touch Base and follow closely individual productivity
• Lead the store with the Retail strategy to meet the sales target at the same time in line with communication with marketing, logistics and others.
• Communicate company’s vision and strategies with clear sales direction to the retail team; structure the retail organization and allocate responsibilities
3.Store Operation
• Supervise daily operations, manage events, and handle marketing activities
• Ensures administration procedures and timing are respected in line with the global policy from HQs
• Build up good relationships with major landlords and closely communicate and efficiently negotiate with each partner on new projects of opening, relocation and renovation.
4.People Management
• Communicate with Store Managers and Sales Associates to generae a competitive KPI and improve their proficiency and mitigate any issues or problems
• Participate to the HR activities such as hiring, assessment and termination of retail staff
• Training, developing and mentoring boutique managers/staffs
5.Customer Service Activities
• Liaise with HQ & Regional team for CS follow up activities to ensure high level
and consistency in service.
• Mystery shopper program implementation and evaluation
• Handle the CS issues and customers complaints with store teams in a timely manner
경력 및 자격요건
Relevant Experience and Training
________________________________________________________________________
• Degree holder
• Minimum 8 years’ experience in the area of retail operations and at least 3 years managerial position with successful track record, preferably gained from high end luxury retail industry
_______________________________________________________________________
Relevant Knowledge, Skills, Abilities
________________________________________________________________________
• Good command of written and spoken English
• Pragmatic and result oriented
• Entrepreneurial mindset, strong negotiation skills
• Mature, stable, and presentable
• Good business sense and strategic thinking and high integrity
• Excellent leadership, sales & luxury skills with proven track record
• Excellent interpersonal skills
기타
- 원서 마감후 1차(서류) 합격자에 한하여 개별연락
- 이력서에 연락처, 희망연봉 게재
- 해외여행에 결격 사유가 없는 자
담당업무
입사지원
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02-6281-5025
alysha@nterway.com
