1. SUPPORT RETIAL MANAGERMENT
• Prepare daily /monthly/quarterly sales reports as well as competitor analysis to be reported to the retail director and related teams.
• Perform in-depth analysis to bring the best performance result of each store related to store operation: achieve sales target, encourage staffs performance (KPI), and sustain highest sell-thru
• Support to establish monthly/annual stores’ sales targets and perform re-estimation quarterly for the upcoming months based on the current performances.
2. SUPPORT CUSTOMER RELATTION MAMAGEMENT
• While aligning with group guidelines, implement local short & long-term CRM strategies considering each store’s typology and customers’ sales trend
• Regularly shares specific customer segments’ portfolio with CRM specialists in stores to encourage up-selling, and cross-selling based on their purchasing history or pattern.
• Analyzes various internal CRM databases to prepare for the best potential invitees for various events while co-working with communication team
3. SUPPORT HR AND STORE DEVELOPMENT
• Help the retail management team to build and develop a strong team through good recruitment practices, proper training, and performance management process.
• Supports manager by providing insightful analysis and ideas for store organization development.
• Develop the evaluation process for the store team including analyzing capability of each staff.
경력 및 자격요건
• More than +5 years of experience in the retail industry.
• Strong understanding of sales in a luxury retail environment
• Good analytical skills
• Strong interpersonal and communication skill
• Must be a good team player, detail-minded, service-oriented, and self-motivated.
• Fluent in English is a must. Ability to speak French is an advantage.
• Good at Microsoft Office program, advanced level in Excel.
기타
- 원서 마감후 1차(서류) 합격자에 한하여 개별연락
- 이력서에 연락처, 희망연봉 게재
- 해외여행에 결격 사유가 없는 자