Role Purpose: Responsible for sales, customer service and operational practices of the brand's Direct Operating Stores and Outlets (if any) in own region and supervise the Shop Manager/Assistant Shop Manager in his/her own area
•Supervise the Shop Manager / Assistant Shop Manager to operate the store through superior customer service, sales management, professional selling and effective staff management
• Manage the business on a day-to-day basis to increase sales and improve results through creative and effective use of all resources, including effective leadership and merchandise assortment
• Achieve business targets and execute initiatives as well as strategies to contribute to the growth of sales
• Aim to exceed customer expectations of service and products. Ensure store environments are consistently compelling and shopping experiences are inspirational through brand representations
• Work closely with Training Department to ensure that excellent customer service is delivered and maintained
• Create a proactive selling culture that focuses on building long term relationships through the conversion of walk-in customers into repeat clients
• Support the Shop Manager / Assistant Shop Manager to motivate and engage staff to achieve sales goals
• Manage and evaluate the performance of the team on an on-going basis to deliver individual, team and Company objectives
• Report to the superior to review merchandise assortment on a regular basis. Plan and take necessary steps to optimize stock level and stock mix to reflect sales, buying trends and customer demands
• Present merchandise in a manner consistent with standards, in order to maximize sales and merchandise turn
• Ensure proper inventory mix matching to market needs
• Instruct and supervise the Shop Manager / Assistant Shop Manager to deliver correct execution of operating procedures, including merchandise receipt, pricing, counts and sales
• Establish and implement action plans
경력 및 자격요건
• Minimum 8-10 years relevant experience in fashion retail industry in which at least 4-5 years at management level for Store Manager; for Assistant Store Manager, 6-7 years relevant experience in fashion retail industry
담당업무
02-6281-5074
hkkim@nterway.com
입사지원
돌아가기
